Virginia Medicaid specialty pharmacy benefits
If you have a complex or chronic health condition that requires special medicine, we can help you get the medicine you need.
Extra care to manage your condition
Specialty pharmacies are different.
These pharmacies do more than just fill prescriptions. They serve members with complex or chronic conditions. Specialty medications are used to treat these conditions, and often require special storage or extra support.
Specialty pharmacies use highly trained pharmacists and nurses to provide personal care and guidance to help you manage your condition.
CarelonRx Specialty Pharmacy and AcariaHealth provide your specialty medications. These medications are delivered to your home or shipped to a local pharmacy for pickup.
Log in to your account to manage your specialty prescriptions where you can:
- Order a refill
- Check your order status
- View your prescriptions
Your Care Team support
Call Specialty Pharmacy Member Services at 833-255-0646 (TTY 711) anytime, day or night, to speak with our Care Team.
For help with AcariaHealth, call 800-511-5144 (TTY 800-955-8770), Monday through Friday, 8 a.m. to 10 p.m. Eastern time.
Sydney Health mobile app
SydneySM Health helps you manage your health, wherever you go.
With Sydney Health, you can:
- Find a doctor, hospital, pharmacy, or specialist that serves your plan.
- Always have your member ID card with you.
- Review your claims (if applicable to your plan).
- Manage your prescriptions.
- Take your Initial Health Screener (IHS).
- Chat with a live person.
