Eligibility and Enrollment Renew | Virginia Medicaid

Ready to renew?

It’s quick and easy. Follow these steps to renew your benefits:

1. Check your mailbox

You’ll get a renewal letter from Cover Virginia telling you it’s time to renew.

2. Fill out your renewal form

Complete the entire renewal form and gather any documents requested. You may also complete your renewal form online .

3. Send it in

You can use any of these methods to send in your renewal materials:

Submit your renewal online on commonhelp.virginia.gov.
Email it to covervadocs@coverva.org.
Bring it in person to your local eligibility office.

What happens now?

Once you have submitted all your information, the state will review your benefits. You will receive a letter letting you know the state’s decisions, as well as information if you think they made a mistake and how to prepare.

If you DO NOT return your form or information on time or at all, then the state will close your case for “failure to renew.”

However, you have three months after your case closes to turn in that information without needing to reapply. If you return your information and are eligible, we will review your case back to when it closed.

If you have questions about this process, you have the right to receive this information or copies of your letters for free in your language, in large print, or in another way that is best for you by calling Cover Virginia at 855-242-8282 (TTY: 888-221-1590) or emailing them at covervirginia@dmas.virginia.gov.

Have you moved?

If you moved this past year or have a new mailing address, please call Member Services at 800-901-0020 (TTY 711) to update your contact information. It is very important to update your information to stay informed about benefit information and documents like your renewal packet when it is time.

If you are unsure of your renewal date, you can call Member Services at 800-901-0020 (TTY 711) or log in to your account on the CommonHelp website.

Things to remember

Full legal name, date of birth, Social Security number, and citizenship or immigration status for you and anyone in your household who is renewing.
Most recent federal tax filing information (if available).
Job and income information for members of your household for the month prior or the current month. Having recent pay stubs or W-2s to reference may be helpful.
Information about other taxable income for members of your household. Other taxable income could be unemployment benefits, Social Security benefits, pensions, retirement income, rental income, and alimony.