Get The Information You Need To Manage Your Health
Healthcare can be hard to understand. Use these resources to help you make the most out of your benefits.
New To Anthem Blue Cross and Blue Shield?
As a new member, you probably have questions. Read our quick tips to help you get started with your new health plan.
Member Handbook
Your member handbook is your go-to guide for health services. When you have a question, check your handbook or contact us to find out about:
Member handbook – English [PDF]
Member handbook – Spanish [PDF]
Need A Printed Member Handbook?
To request a member handbook be mailed to you at no cost, call Member Services at 844-912-0938 (TTY 711).
Need To Talk With A Nurse?
Whether it’s 3 a.m. or a Sunday afternoon, health issues come up. That’s why you can always call our 24/7 NurseLine and speak directly to a nurse. Get answers to your medical questions anytime, day or night.
Member forms
- Change of Address (County) Form
- Authorized Representative Form - English [PDF]
- Authorized Representative Form - Spanish [PDF]
- Member Grievance Form - English [PDF]
- Member Grievance Form - Spanish [PDF]
- Advance Directives
- Change of PCP Form - English [PDF]
- Change of PCP Form - Spanish [PDF]
Save Time With Online Services
With an online account, you can:
- Change your primary care provider
- View and share your ID card
- Live chat or send Member Services a secure message
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