Renew Your Ohio Medicaid Benefits
How To Renew
You need to renew your Medicaid eligibility each year. We don't want you or your family to lose your benefits, so be sure to renew on time.
Renew Your Benefits
Online: Visit benefits.ohio.gov
By mail: Complete the renewal packet that was mailed to you and mail it back to your local county Job and Family Services office.
By phone: Call the Consumer Hotline at 800-324-8680 Monday–Friday, 7 a.m. to 8 p.m. Eastern time; Saturday, 8 a.m. to 5 p.m. Eastern time.
In person: Return the renewal packet that was mailed to you to your local county Job and Family Services office .
What if you lose your coverage?
You can still reapply for Medicaid. If you apply within 60 days of the date you lost coverage and you’re still eligible, you’ll return to Anthem.
No longer qualify for Medicaid? Call us at 888-891-2583. We can connect you to an individual plan that’s right for you.
MEDICAID FRAUD WARNING: Criminals are targeting Medicaid recipients for sensitive, personal, and financial information. If you get a call, text, or email about Medicaid benefits that asks for payment, bank, debit, or credit card information, do not respond. They’re not from the State of Ohio or any agency. Instead, report it to Ohio Attorney General at 800-282-0515, or ohioprotects.org.
Need Help Or Have A Question?
We're here to help. Call Member Services at 844-912-0938 (TTY 711), Monday through – Friday, from 7 a.m. to 8 p.m. Eastern time.
Keep Your Address Up To Date
We don’t want you to miss important alerts about your benefits. If you moved recently, call your local county Job and Family Services office to give them your new address.