Small Business Behavioral Health

As your trusted partner, Anthem connects you to the right behavioral health coverage products and strategy for promoting mental health at work and beyond.

Behavioral Health Support For Challenging Times

 

Your small business may be facing a new set of challenges due to the COVID-19 pandemic. Small business employees have reported that poor mental health undercut their job performance during the pandemic:1

 

  • 65% felt mental health impacted ability to work
  • 40% battled burnout
  • 38% considering career change due to high stress

 

This means that small business owners must take a proactive approach by helping employees feel safe, heard, and valued. Partnering with Anthem and prioritizing behavioral health helps keep employees engaged and increases productivity, which is just good business.

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Real Solutions

Small businesses may find themselves particularly at risk of taking a financial hit because of unaddressed behavioral health issues in the workplace. With fewer resources and employees overall, smaller organizations tend to feel dips in productivity more acutely. 

 

The good news is employers who support behavioral health see a return of $4 for every dollar they invest in behavioral health treatment.2

 

Anthem’s behavioral health can make a difference:

 

  • Lower total medical costs
  • Decreased disability costs
  • Employee workplace satisfaction

     

Better Access

Backed by the power of the Blues network, our behavioral health network is one of the largest — and expanding as we continue adding Carelon Behavioral Health providers.3

 

Anthem behavioral health benefits that make it easy to access care:

 

  • 4 in 5 people living in Anthem markets have access to a behavioral health specialist within 20 minutes of where they live or work.4
  • Convenient virtual visit scheduling with psychologists and therapists within 7 days, often in half the time as in-person appointments.5
  • Expertise and resources are available for specialty mental health and addiction services.

   

 

Behavioral Health Case Management

 

Anthem’s Behavioral Health Case Management (BHCM) is our core product and embedded within our medical plans. It coordinates care between the Medical/Disease Management and Behavioral Health teams. Case Management provides:

 

 

Screenings and data analysis to identify at-risk members.

 

 

Outreach after hospitalizations and re-admission predictive modeling to help members avoid repeat hospital stays.

 

 

Case management and utilization management services to help employees cope with child/adolescent hospitalizations, eating disorders, substance use issues, and autism spectrum disorder.

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1 Lyra Health, National Alliance of Healthcare Purchaser Coalitions: American Worker in Crisis: A Survey Report on Mental Health in Unprecedented Times (July 2020): https://www.lyrahealth.com/wp-content/uploads/2020/07/LYRA-NA-Employee-Mental-Health-Report.pdf

 

2 National Safety Council and the National Opinion Research Center at the University of Chicago: New Mental Health Cost Calculator Shows Why Investing in Mental Health is Good for Business (May 13, 2021): nsc.org/newsroom/new-mental-health-cost-calculator-demonstrates-why.

 

3 National Safety Council and the National Opinion Research Center at the University of Chicago: New Mental Health Cost Calculator Shows Why Investing in Mental Health is Good for Business (May 13, 2021): nsc.org/newsroom/new-mental-health-cost-calculator-demonstrates-why.

 

4 GIS analysis using nonpeak drive times between nearest provider and the population weighted mean centroid for the census block group within the Anthem 14 Blue states. Anthem provider is identified as Anthem provider in any network, except BlueCard. Drive times are measured between the weighted average centroid for a block tract and the nearest office/facility location during off-peak driving times.

 

5 PsychiatryAdvisor, Long Wait Times Typical for Psychiatry Appointments (accessed August 4, 2021): psychiatryadvisor.com.