Our Big Network Is Just the Start

More Value, Expertise, and Support Delivers a Better Healthcare Experience for You and Your Members

Partnering with Labor and Trust for Over 80 Years

You May Know Us for Our Network

 

At Anthem Blue Cross and Blue Shield, you have an unmatched network providing more than 2.4 million unionized members, retirees, and their families with access to care when and where they need it.* But we’re more than our big network; we bring decades of unwavering partnership, expertise, and innovation to customizing health solutions for multiemployer funds representing labor industries across the country.

95% of doctors and 96% of hospitals nationwide partner with us.*

We Listen and Understand Your Needs

 

Today more than ever, your fund faces unique pressures to meet specific business goals. That’s why you want a partner at your side who knows how to customize solutions that meet those needs while supporting the health and well-being of your members — today and into the future.

Our Local Teams Have Deep Roots in Labor

 

You’ll work with dedicated local teams, many with personal and professional roots in labor. With decades of expertise, we navigate the complexities of helping multiemployer funds manage rising healthcare costs. Our approach ensures that we deliver the cost-effective, comprehensive benefits your members expect, without compromising on quality of care.

We Use a Unique, Whole-Person Health Approach

 

Your members’ health is our first priority. That’s why we focus on connecting care for every moment of health — physical, mental, and social — coordinating care for the whole person. Our whole-health approach to care helps identify and reduce risk, close gaps in care, and keep costs down for everyone.

We’re Your Lifetime, Trusted Partner in Health

 

With local expertise and national resources, you have a team ready for you, right here at Anthem.

Partnerships Focused on Value

 

We believe that cost-effective healthcare begins with strong partnerships. By collaborating with labor unions and trusted care providers, we ensure that your workers receive the quality care they deserve.

High-Quality Care Focused on Affordability

 

At Anthem, we put quality and affordability at the forefront of healthcare for our members. In addition to negotiating competitive network rates, our value-based care (VBC) contracts with care providers prioritize results, helping to ensure members receive excellent care without unnecessary costs. By paying care providers for the quality of health outcomes, we’re helping members get the best possible care, not just more services. This value-based care approach has resulted in:

 

 An extensive network with 619,000 VBC providers accessible to nearly 70% of Anthem members nationwide (that’s 3 times more VBC providers than our competitors).1,2
 

 

 Improved preventive care, including 6% more breast cancer screenings and 6% more well-child visits.3
 

 

 Reduced use of unnecessary services, including 18% fewer outpatient specialty pharmacy services and 10% fewer 30-day readmissions.3

 

 

 Significant cost savings, including 10% savings on pharmacy, 7% savings on inpatient services, and 4% savings on emergency room services.3

How Digital Healthcare Delivers Cost-Effective Care

 

Anthem health plans include virtual care options that connect your members to care when they need it. Our SydneySM Health app provides convenient access to primary care doctors, therapists, and 24/7 care at low or no additional cost. Plus, members can fill prescriptions through the app, helping ensure they continue regular medications.

 

Virtual preventive care visits through the app are especially helpful for members who need to manage chronic conditions such as asthma, hypertension, obesity, and diabetes, leading to better health, fewer missed days, and improved productivity — all while saving money.

 

 U.S. adults who regularly see a primary care doctor have 33% lower healthcare costs.4

Savings With Integrated Benefits

 

Combining your Anthem benefits helps protect your members’ whole health while balancing costs. Anthem Whole Health ConnectionR provides a more complete picture of a member’s health by connecting data across medical, pharmacy, behavioral health, dental, vision, and supplemental benefits. Integrating benefits this way helps to coordinate care, close gaps in care, and cut down on costs — which is why we offer medical premium discounts when you add Anthem dental, vision, or supplemental health benefits to your Anthem medical plan.

 

Offering supplemental benefits means you can provide more coverage without financial risk. That’s because they are voluntary options that let your members choose extra benefits at competitive rates, with little to no cost for you.

We’re Your Lifetime, Trusted Partner in Health

 

Customizing high-quality, cost-effective coverage your members deserve.

One Carrier. One Bill. One Administrator.

 

With Anthem, you have one stop for coverage, including medical, dental, vision, pharmacy, and supplemental health. From the moment you choose Anthem, you’ll have a local team that’s focused on smooth implementation, with convenient access to digital tools designed to simplify ongoing benefits management for both you and your members.

Seamless Implementation and Enrollment Support

 

Join nearly 365 unionized employers who’ve trusted us to cover more than 2.4 million members, retirees, and their families.* You’ll have your local Anthem team's dedication, supported by national resources, with you every step of the way, providing:

 

 Extensive industry knowledge grounded by targeted expertise in labor and trust. Your team ensures your plans align with union guidelines and healthcare regulations while leveraging industry benchmarks and best practices that keep your benefits competitive.

 

 Flexible year-round enrollment support, with tailored strategies that allow members to update their benefit elections at any time. Offering virtual and in-person assistance, your team also provides support with targeted communications that enhance member understanding and engagement.

 

 Tailored health plans created using data that reflects your members’ needs combine with medical and pharmacy coverage seamlessly. Our focus is on providing valuable benefits while managing costs effectively.

All-in-One Benefits Management With EmployerAccess

 

From annual enrollment to daily administration to customized reporting, a secure, single sign-on digital tool provides convenient access to everything needed for easier, real-time benefits management — all in one place. Use EmployerAccess to:

  • Enroll members.
  • Make changes and updates.
  • View benefits and make payments.
  • Get insights from reporting on your workforce health trends.

 

Watch this short EmployerAccess video to see how to view and manage plan details.

Streamline Healthcare With Integrated Benefits

 

Simplify your fund’s healthcare processes by adding Anthem specialty benefits to your Anthem medical plan. We’re here to help:

 

 Ease day-to-day administration with advanced digital tools.
 

 Provide turnkey enrollment support including customized materials and dedicated call center support.
 

 Streamline the claims process with auto-notification of eligible claims and online processing information for members.

We’re Your Lifetime, Trusted Partner in Health

 

Simplifying healthcare for you and your members.

Personalized Experiences for Members

 

By putting members at the center of all we do, we’re focused on delivering healthcare experiences that are clear, easy, and satisfying for the millions of people we serve. Through concierge-style service, advocacy, and integrated digital tools, we engage members to get the most from their health benefits.

Putting Members at the Center of Care with the Sydney Health App

 

Anthem makes it easier for members to engage directly in their care by using our SydneySM Health app. With the latest in digital technology and artificial intelligence, members have one convenient place to access their personalized benefits information, care options, and resources that support informed decisions. They can use the app to:

 

 View and use digital plan ID cards.
 

 Check benefits, deductibles, and copays.
 

 Find doctors and specialists based on care type, location, and other personal preferences.
 

 Compare costs for procedures and medications.
 

 Order prescription refills and renewals.
 

 Have or schedule virtual care visits.

Personalized Guidance Through the Member Health Journey

 

Members and their families have access to a dedicated Family Advocate to help them navigate care with their whole health in mind. As a single point of contact, the Family Advocate creates rapport and trust, customizes solutions based on members’ needs, and connects them to available resources and care through their benefit programs.

 

Family Advocates are specially trained to help members with a wide range of questions and issues, including:

  • Finding quality doctors in their plan’s network and scheduling appointments.
  • Researching claims and resolving any issues along the way.
  • Advising on preventive care and managing chronic conditions.
  • Connecting with clinical advocates who can coordinate care with specialists.
  • Clarifying coverage, checking costs, and getting preapprovals quickly.

Enhanced Access to Primary Care

 

Our virtual primary care makes it easier and more convenient to receive regular care to help manage conditions such as asthma, hypertension, diabetes, and more for better health. Members can schedule and have video visits, use chat to follow treatment plans, schedule regular checkups, and maintain a relationship with a primary care doctor at low or no additional cost.

Clinical Support for Complex Health Needs

 

Anthem supports members and families with in-house clinical care teams for complex health needs. These teams offer expertise and specialized support, helping members understand chronic conditions or serious illnesses such as cancer, diabetes risk, and neonatal care. They facilitate access to care and empower members with education, self-management, and care coordination for quicker responses and guidance across care settings.

We’re Your Lifetime, Trusted Partner in Health

 

Helping members feel confident about healthcare.

* Anthem internal data, 2022.

 

In California Anthem Blue Cross is the trade name of Blue Cross of California, Inc. Also serving California: Anthem Blue Cross Life and Health Insurance Company. In 11 northeastern counties of New York Anthem Blue Cross is the trade name of Anthem HealthChoice Assurance, Inc., and Anthem HealthChoice HMO, Inc., and Anthem Blue Cross HP is the trade name of Anthem HP, LLC. Independent licensees of the Blue Cross Association. Anthem is a registered trademark of Anthem Insurance Companies, Inc.