Medicare: Complaints, Grievances and Appeals
What to Do if You Have a Complaint
Your satisfaction with Anthem and your health care plan matters to us. If you have an issue, we’ll work hard to resolve your complaint or grievance in a way that’s stress-free and easy for you.
Call Us for the Fastest Support
Giving us a call is usually your fastest road to resolution. Our experts are here to listen to your issue and offer advice or solutions.
Call us
Select a state for contact numbers in your area.
New Hampshire Plans and Numbers
| New Hampshire Plan Names | Phone Number |
|---|---|
|
Anthem MediBlue Access (PPO) |
1-855-304-1787 |
|
Anthem MediBlue Coordination Plus (HMO) |
1-855-310-2473 |
|
Anthem MediBlue Plus (HMO) |
1-855-310-2473 |
|
Anthem MediBlue Rx Enhanced (PDP) |
1-866-755-2776 |
|
Anthem MediBlue Rx Plus (PDP) |
1-866-755-2776 |
|
Anthem MediBlue Rx Standard (PDP) |
1-866-755-2776 |
|
Anthem MediBlue Select (HMO) |
1-855-310-2473 |
You Can Also Mail or Fax a Written Complaint
If you would prefer to send a written complaint you can mail or fax it using the information below. Please include your preferred contact information so that we can reach out to you with additional questions if needed.
Appeals and Grievances
Mailstop: OH0102-B325
4361 Irwin Simpson Rd
Mason, OH 45040
1-888-456-1406 (Medical)
1-888-456-1407 (Pharmacy)
Appeals
If you’d like an update on your issue or information on the aggregate number of grievances, appeals, and exceptions filed, please call the number for your plan and state listed above.
If you feel you have exhausted all your options with us, you can also submit feedback directly to Medicare.
Anthem Blue Cross and Blue Shield, a Medicare Advantage Organization with a Medicare Contract in Colorado, Connecticut, Georgia, Indiana, Kentucky, Missouri, New Hampshire, Nevada, New York, Ohio and Wisconsin, offer HMO, HMO D-SNP, HMO C-SNP, HMO I-SNP, LPPO, LPPO D-SNP and/or RPPO. Anthem Blue Cross and Blue Shield offers PDP plans in Colorado, Georgia, Indiana, Kentucky, Maine, Missouri, Nevada, New Hampshire, New York, Ohio, Virginia and Wisconsin. Anthem Blue Cross and Blue Shield HMO D-SNP and LPPO D-SNP plans contract with state Medicaid programs. Anthem Blue Cross and Blue Shield Retiree Solutions, a Medicare Organization with a Medicare Contract in New York, offers LPPO plans. Enrollment in Anthem Blue Cross and Blue Shield and Anthem Blue Cross and Blue Shield Retiree Solutions plans depend on contract renewal.