Health Insurance Companies Are Helping Members Find Quality, Personalized Care, Faster

With advancing health solutions, health insurance companies like Anthem are giving employer groups the opportunity to offer this additional benefit to their employees. While not yet available across all plans and networks, more and more healthcare companies are able to provide employees with easier, quicker access to a more focused list of care providers who meet the most rigorous qualities of care and cost. This means your employees could see improved health outcomes and reduced healthcare expenses — a benefit for your organization’s bottom line, too.

Mitigating Health Risks With Digitally Enabled Healthcare

When employees log in to their healthcare company’s app or website, such as Anthem’s Sydney^SM Health app or anthem.com, and see a list of doctors who are accepting new patients, it can be hard to identify who is best equipped to meet their needs, without some measure of trial and error. This can come with associated costs — such as money, time, lost productivity, and a delay in care — which can quickly add up for employers and employees. 

This is why Anthem and other healthcare companies are working to offer more digitally enabled healthcare solutions that improve the patient care experience, starting with the initial care provider search. By combining artificial intelligence and machine learning with a real-world, industry-leading data set, Anthem is helping people gain additional insight into care quality and performance from the start, which elevates their care experience.

So, similar to searching online reviews for restaurants and hotels, your employees can now easily and quickly access an online review system for the most cost-effective doctors and specialists who more closely meet their individual needs. 

Data And Designations Help Match Patients With Care Providers Faster

With rising healthcare costs and the increase of chronic disease in America, it’s never been more important to find ways to assist employees in making more informed healthcare choices. Not only are health insurance companies making it easier to search for and find care, but they also have developed specific designations that can help better match patients with doctors, based on other patients and conditions they’ve treated. 

At Anthem, for example, healthcare providers that meet certain quality and cost metrics are named Anthem Diamond Providers. This designation indicates that these providers offer high-value care focused on quality, overall better health outcomes, and lower costs.

While all Anthem care providers deliver quality care, this designation recognizes their focus on the overall patient experience and that additional cost standards have been met. Therefore, you and your workforce can feel confident that this designation is more than just a name. 

Here’s how Anthem is using digitally enabled healthcare solutions to help your employees more quickly identify and choose the best care provider for them:

• Once “Anthem Diamond Provider” is selected in the filter on the Find Care home page on the Sydney^SM Health app or anthem.com, your employees will see healthcare professionals who have the most success treating similar patients at the top — no guesswork involved.
• Anthem’s patented Personalized Match algorithm — with over 13,000 data points — automatically shows all the available quality doctors, including Anthem Diamond Providers.

Giving people additional insight into the care that’s available to them can empower them to make the best decisions for themselves and their families.

A Simpler Care Experience Can Help Improve Employee Well-Being 

There has been no better time than now when it comes to having the right tools to help improve employee well-being. That starts with instantly connecting people to the right in-person or virtual care for their needs. 

The simpler the care experience, the more likely people are to follow treatment plans and wellness recommendations. As a result, your employees can expect to see improved health outcomes and lower costs — which is also a win for your company.