Digital Healthcare: A Valuable Benefit For Employees And Employers
Sep 12,2024
Read Time 3 Minutes
Digital health tools are key to transforming employees’ access to quality healthcare. Our SydneySM Health app provides Anthem members with a 24/7 connection to benefits information, on-demand virtual care, and well-being resources.
This award-winning app is moving digital healthcare forward, offering the potential to significantly improve health outcomes and reduce care costs for both employees and employers.
To maximize employee engagement and the employer’s return on investment, SydneySM Preferred is a highly customized option designed to proactively improve health outcomes and lower costs for all employees — not just Anthem members.
View or download the infographic below to see the value of these digital solutions for you and your workforce.
Sydney Health
A digital resource for healthier employees and a healthier bottom line
Anthem’s award-winning SydneySM Health app transforms employees’ access to quality care.1 It provides a secure digital destination for the tools and information they need to manage their health — increasing value and outcomes for your workforce and organization.2
Sydney Health contributes to:
Better whole-person health
Lower absenteeism and turnover
Greater employee satisfaction
Higher productivity
One destination for all healthcare information
Sydney Health delivers on everything an employee would expect from a health plan app and more. It offers a personalized experience where employees can:
Review information about their benefits and claims.
Compare costs for healthcare services.
Find in-network providers.
Make virtual or in-person appointments.
Live chat with a representative for help finding care.
Receive personalized wellness resources and health reminders.
Check claims status.
Access their digital health plan ID card.
Help finding care, 24/7
Using Sydney Health’s Find Care tool, employees can quickly locate in-network doctors, specialists, facilities, and other healthcare professionals and services. This tool has contributed to:
3 million personalized matches per month using our patented search methodology.3
A 40% increase in virtual visits from Sydney Health users.4
A valuable digital resource
Sydney Health’s impressive predictive analytics capabilities lead to more personalized care and more engaged, satisfied employees. Anthem hones its predictive analytics using one of the industry’s largest data sets.
There are:
22 million Sydney-eligible members5
350 million annual claims4
Engagement
10.6 million active users5
4.8 out of 5 rating in iOS App Store®6
Two-thirds of Commercial households are registered on Sydney Health7
610,000 urgent and specialty care virtual visits8
35,000 virtual primary care visits8
148,000 behavioral health virtual visits8
Sydney Preferred
A deeper level of personalization and insight
Sydney Preferred has everything Sydney Health offers plus a complete customization solution to help improve health outcomes, lower costs, reduce absenteeism, and increase productivity. It’s helpful for:
- Cobranding and customizing employee communications.
- Promoting company-wide lifestyle change incentives.
- Delivering advanced reporting and data analytics.
- Integrating 150+ third-party solutions, creating a benefits ecosystem.
Sydney Preferred delivers:9
86% household engagement.
Nearly 2 times the engagement rate compared to Sydney Health users.
Ask your Anthem representative how Sydney Health and Sydney Preferred can help improve the health of your employees and your business.
1 2024 Digital Health Gold Award.
2 Forbes: How Employers Are Using Digital Technology to Improve Healthcare ROI (October 17, 2022): forbes.com.
3 Anthem internal data, Specialty and Procedure Executive Tableau Dashboard, All Commercial Business and Funding Arrangements, 2024.
4 Anthem internal data, Enterprise Data Platform, June 2024.
5 Anthem internal data, Adoption and Engagement Tabular & State Views, July 2024.
6 Anthem internal data, Sydney Executive Dashboard, June 2024.
7 Anthem internal data, Sydney Executive Dashboard, May 2024.
8 Anthem internal data, Enterprise Data Platform, December 2023.
9 Anthem internal data, Sydney Preferred and Executive Dashboards, April 2024.