NY Anthem member materials
Get the resources you need to manage your health
Use these resources to help get the most from your benefits and live your best life in New York.
Member Handbooks
Your member handbook is your go-to guide for health services. When you have a question, check your handbook or contact us. Find out about:
Member Handbook - Essential Plan 1 (English)*
Member Handbook - Essential Plan 1 (Spanish)*
Member Handbook - Essential Plan 1 (Chinese)*
Member Handbook - Essential Plan 2 (English)*
Member Handbook - Essential Plan 2 (Spanish)*
Member Handbook - Essential Plan 2 (Chinese)*
Member Handbook - Essential Plan 3 (English)*
Member Handbook - Essential Plan 3 (Spanish)*
Member Handbook - Essential Plan 3 (Chinese)*
Member Handbook - Essential Plan 4 (English)*
Member Handbook - Essential Plan 4 (Spanish)*
Member Handbook - Essential Plan 4 (Chinese)*
Member Handbook - Essential Plan 200-250 (English)
Pharmacy and prescription benefits guide (English)
Pharmacy and prescription benefits guide (Spanish)
* Anthem versions of materials will be coming soon.
Undocumented Non-Citizens over 65 (English)
Undocumented Non-Citizens over 65 (Spanish)
Children’s Home and Community Based Services (English)
Children’s Home and Community Based Services (Spanish)
Children’s Home and Community Based Services (Chinese)
Member Handbook - New York Medicaid (English)*
Member Handbook - New York Medicaid (Spanish)*
Duals HIDE Dental Benefits Handbook Insert (English)
Duals HIDE Dental Benefits Handbook Insert (Spanish)
Pharmacy and prescription benefits guide (English)
Pharmacy and prescription benefits guide (Spanish)
Pharmacy benefit change (English)*
Pharmacy benefit change (Spanish)*
Member Rights and Responsibilities Update (English)*
Member Rights and Responsibilities Update (Spanish)*
Member Rights and Responsibilities Update (Chinese)*
Member Handbook ABA Update (English)*
Member Handbook ABA Update (Spanish)*
Member Handbook ABA Update (Chinese)*
Member Pharmacy Copay Update (English)*
Member Pharmacy Copay Update (Spanish)*
Member Pharmacy Copay Update (Chinese)*
Gambling Disorder Treatment (English)*
Gambling Disorder Treatment (Spanish)*
July 2021 Member Handbook Foster Care Update (English)*
July 2021 Member Handbook Foster Care Update (Spanish)*
July 2021 Member Handbook Foster Care Update (Chinese)*
October 2020 Crisis Residence Services (English)*
October 2020 Crisis Residence Services (Spanish)*
October 2020 Crisis Residence Services (Chinese)*
Removing Service Limits for PT, OT, and ST Visits (English)*
Removing Service Limits for PT, OT, and ST Visits (Spanish)*
The Medically Tailored Meals program (English)*
The Medically Tailored Meals program (Spanish)*
The Medically Tailored Meals program (Chinese)*
Mobile Crisis Telephonic Triage Response service (English)
Mobile Crisis Telephonic Triage Response service (Spanish)
* Anthem versions of materials will be coming soon.
Children’s Home and Community Based Services (English)
Children’s Home and Community Based Services (Spanish)
Children’s Home and Community Based Services (Chinese)
Member Handbook - Child Health Plus (English)
Member Handbook - Child Health Plus (Spanish)
May 2023 member handbook update (English)*
May 2023 member handbook update (Spanish)*
May 2023 member handbook update (Chinese)*
January 2023 member handbook update (English)*
January 2023 member handbook update (Spanish)*
January 2023 member handbook update (Chinese)*
January 2021 member handbook update (English)*
January 2021 member handbook update (Spanish)*
January 2021 member handbook update (Chinese)*
Mobile Crisis Telephonic Triage Response service
* Anthem versions of materials will be coming soon.
Member Handbook - Health and Recovery Plan (English)*
Member Handbook - Health and Recovery Plan (Spanish)*
Pharmacy benefit change (English)
Pharmacy benefit change (Spanish)
Member Handbook Community Oriented Recovery and Empowerment Update (English)*
Member Handbook Community Oriented Recovery and Empowerment Update (Spanish)*
Member Handbook Community Oriented Recovery and Empowerment Update (Chinese)*
Removing Service Limits for PT, OT, and ST Visits (English)*
Removing Service Limits for PT, OT, and ST Visits (Spanish)*
July 2021 Member Handbook Foster Care Update (English)*
July 2021 Member Handbook Foster Care Update (Spanish)*
July 2021 Member Handbook Foster Care Update (Chinese)*
October 2020 Crisis Residence Services (English)*
October 2020 Crisis Residence Services (Spanish)*
October 2020 Crisis Residence Services (Chinese)*
April 2020 Member Handbook Update (English)*
April 2020 Member Handbook Update (Spanish)*
April 2020 Member Handbook Update (Chinese)*
February 2020 Member Handbook Update (English)*
February 2020 Member Handbook Update (Spanish)*
February 2020 Member Handbook Update (Chinese)*
* Anthem versions of materials will be coming soon.
Member Handbook - Managed Long-Term Care (English)
Member Handbook - Managed Long-Term Care (Spanish)
Member Handbook - Managed Long-Term Care (Chinese)
Member Handbook - Managed Long-Term Care (Russian)
Member Handbook - Managed Long-Term Care (Bengali)
Member Handbook - Managed Long-Term Care (Korean)
Provider Directory - Managed Long-Term Care
Member Handbook - Managed Long-Term Care (Korean)
Non-Emergency Medical Transportation Benefits Handbook Insert (English)
Non-Emergency Medical Transportation Benefits Handbook Insert (Spanish)
Non-Emergency Medical Transportation Benefits Handbook Insert (Chinese)
Non-Emergency Medical Transportation Benefits Handbook Insert (Russian)
Non-Emergency Medical Transportation Benefits Handbook Insert (Bengali)
Non-Emergency Medical Transportation Benefits Handbook Insert (Korean)
Dental Benefits Handbook Insert (English)
Dental Benefits Handbook Insert (Spanish)
Dental Benefits Handbook Insert (Chinese)
Dental Benefits Handbook Insert (Russian)
Dental Benefits Handbook Insert (Bengali)
Dental Benefits Handbook Insert (Korean)
* Anthem versions of materials will be coming soon.
Children and Family Treatment Support Services
Children and Family Treatment Support Services Brochure (English)
Children and Family Treatment Support Services Brochure (Spanish)
Behavioral Health Resources
If you or a loved one need behavioral health support, you are not alone. Find help and support with these resources.
Mental Health Support Flier - English
New York State Office of Children and Family Services
Provides a system of family support, juvenile justice, child care, and child welfare services that promote the safety and well-being of children and adults.
New York State Office of Addiction Services and Supports (OASAS)
Oversees one of the nation’s largest substance use disorder systems of care. Helps with prevention, treatment, and recovery programs.
New York State Office of Mental Health (OHM)
Operates psychiatric centers across the state. OHM also oversees programs operated by local governments and nonprofit agencies.
New York State Department of Health
Provides programs to aid population health.
New York State Office for People with Developmental Disabilities
Arranges services for New Yorkers with developmental disabilities. Some involve intellectual disabilities, cerebral palsy, Down syndrome, autism spectrum disorders, Prader-Willi syndrome, and other neurological impairments.
New York State Office of Mental Health (OHM)/Transition Age Youth
Supports members ages 16-25, living with mental health issues, transitioning from a child-based system to adulthood.
Treatment programs for adolescents and young adults who lately have had unusual thoughts and actions. Helps people reach their goals for school, work, and relationships.
Strengthens and supports the ability of New York’s pediatric primary care providers (PCPs) to deliver care to children and parents who go through mild-to-average mental health concerns.
My Health Member Newsletters
My Health Member Newsletter Quarter 2 2016 (English)
My Health Member Newsletter Quarter 2 2016 (Spanish)
My Health Member Newsletter Quarter 2 2016 (Chinese)
My Health Member Newsletter Quarter 2 2016 (Russian)
My Health Member Newsletter Quarter 2 2016 (Arabic)
My Health Member Newsletter Quarter 3 2016 (English)
My Health Member Newsletter Quarter 3 2016 (Spanish)
My Health Member Newsletter Quarter 3 2016 (Chinese)
My Health Member Newsletter Quarter 3 2016 (Russian)
My Health Member Newsletter Quarter 3 2016 (Arabic)
My Health Member Newsletter for Teens Quarter 4 2016 (English)
My Health Member Newsletter Quarter 2 2017 (English)
My Health Member Newsletter Quarter 2 2017 (Spanish)
My Health Member Newsletter Quarter 2 2017 (Chinese)
My Health Member Newsletter Quarter 2 2017 (Russian)
My Health Member Newsletter Quarter 2 2017 (Arabic)
My Health Member Newsletter Quarter 3 2017 (English)
My Health Member Newsletter Quarter 3 2017 (Spanish)
My Health Member Newsletter Quarter 3 2017 (Chinese)
My Health Member Newsletter Quarter 3 2017 (Russian)
My Health Member Newsletter Quarter 3 2017 (Arabic)
My Health Member Newsletter for Teens Quarter 3 2017 (English)
My Health Member Newsletter Summer 2018 (English)
My Health Member Newsletter Summer 2018 (Spanish)
My Health Member Newsletter Summer 2018 (Chinese)
My Health Member Newsletter Summer 2018 (Russian)
My Health Member Newsletter Summer 2018 (Arabic)
My Health Member Newsletter for Teens 2018 (English)
My Health Member Newsletter Fall 2018 (English)
My Health Member Newsletter Fall 2018 (Spanish)
My Health Member Newsletter Fall 2018 (Chinese)