Keeping your coverage current

How we stay up to date on the latest treatments and procedures

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We quickly review the latest information about medical care so we can keep our policies up to date. Health care professionals review our medical, mental health and drug policies on a regular basis.

To help us decide if we need to change our policies, we use these resources:

  • Professional medical publications and journals
  • Policies and procedures from government agencies
  • Study results showing the impact of new and existing technology, treatments, and procedures on long-term health
  • Doctors, specialists, and other health care consultants

Each year, we review and may update our medical policies. We even make new ones to address new treatments and procedures — because helping you get and stay healthy is our number one goal.