Provider Maintenance
Thank you for being a part of the Anthem network of health care professionals!
Providers contracted with Anthem Blue Cross and Blue Shield (Anthem) should utilize Availity’s Provider Demographic Management (PDM) application hosted on www.availity.com to request changes to existing practice information.
Request data updates via either one of the following options within Availity Essentials PDM:
- Multi-payer platform option: Allows providers to make updates once and have that information sent to all participating health plans, submitting each change separately.
- Upload Roster option: Allows providers to submit multiple updates within one spreadsheet via the Upload Rosters feature:
Roster Automation is a new system upgrade that will read a standardized form, identify necessary changes, and update the demographic system.
Roster Automation Rules of Engagement
Roster Automation Standard Template
If you are an existing contracted group and wish to add a provider, or if you are a non-contracted provider and would like to join Anthem’s network:
For NON-PARTICIPATING provider address requests ONLY - Complete each required field in the Template Link for address update requests. Email completed file to nonparmaintenance@anthem.com. Any other items submitted to this email address will be rejected.
Ready to become a provider in the Anthem network?
We look forward to working with you to provide quality service for our members.
Payments for services from a non-participating provider are generally sent to the member, except where federal or state mandates apply, or negotiated agreements are in place.