Contact Us

PG&E's Customer Service Numbers

Medical: Network Access Plan (NAP), Comprehensive Access Plan (CAP), Health Account Plan (HAP), Retiree Optional Plan (ROP), Medicare Supplement Plan (MSP)

1-800-964-0530

Pharmacy Administration (Express Scripts)

1-800-718-6590 

 

 

 

Mental Health/Substance Abuse Administration (Beacon Health Options)

1-888-445-4436

 

 

Chiropractic Administration (American Specialty Health)

1-800-678-9133

Condition Management Program

1-866-962-0957

 

24-Hour NurseLine

1-866-867-1651

 

Grievances and Appeals

1-800-964-0530