Medical Policy and Pre-Certification/Pre-Authorization Information

For BlueCard and Out-of-Area Members

To view the BlueCard/out-of-area Blue Plan's medical policy or general pre-certification/pre-authorization information, select the type of information requested, enter the first three letters of the member's identification number from their Blue Cross and/or Blue Shield ID card into the "Alpha Prefix" field, then select "Go."
Type of information being requested:
If you experience difficulties being routed to another plan, or need additional information, you may call 1.800.676.BLUE then select the prompt for eligibility and pre-certification inquiries and provide the alpha prefix.