Main Content
Member News

Member Notice

May 06, 2022
 

On December 5, 2022, we learned that Regal Medical Group (RMG), a delegated provider and Business Associate contracted to perform certain administrative functions across California Medicaid, Medicare, and Commercial Exchange lines of business, experienced a cyber incident on or about December 1, 2022. Personal information stored on RMG’s servers was acquired by an unauthorized actor.

RMG hired third-party vendors experienced to assist with their response to the incident and restore access to their systems.

For patients who may have been impacted by the breach, the categories of impacted personal information may include, among other things: your name, social security number (for certain, but not all, potentially impacted individuals), address, date of birth, diagnosis and treatment, laboratory test results, prescription data, radiology reports, Medicare ID number, health plan member number, and phone number.

To learn more please visit, https://www.regalmed.com/notice2/.

For individuals seeking additional information regarding this event, a toll-free assistance line has been established. Individuals may call (866) 918-5293.

See all stories
In addition to using a telehealth service, you can receive in-person or virtual care from your own doctor or another healthcare provider in your plan’s network. If you receive care from a doctor or healthcare provider not in your plan’s network, your share of the costs may be higher. You may also receive a bill for any charges not covered by your health plan.
 
® Anthem is a registered trademark. ® The Blue Cross name and symbol are registered marks of the Blue Cross Association © 2022 Anthem Blue Cross. Serving California.
 
Sydney Health is offered through an arrangement with Carelon Digital Platforms, a separate company offering mobile application services on behalf of your health plan. ©2020-2022 The Virtual Primary Care experience is offered through an arrangement with Hydrogen Health.